By interacting with us, submitting data to us, or signing up for any products or services offered by us, you agree and consent to Cantilan Bank, Inc. collecting, using, and sharing amongst themselves your Personal information, and disclosing such Personal Data to the Companies' authorized service providers and relevant third parties within the manner set in this Data Protection Policy.
The privacy practices described in this Statement are primarily intended for individuals in the Philippines and are designed to comply with the Data Privacy Act of 2012 (R.A. 10173) and its implementing rules and regulations.
It is the policy of Cantilan Bank, Inc. to respect and uphold data privacy rights, and to ensure that all personal data collected from clients and employees are processed according to the general principles of transparency, legitimate purpose, and proportionality as stated in the Data Privacy Act of 2012.
Collection We collect personal information directly from you. Sometimes we collect or verified this data from a third party such as a credit reporting body. We are going to use reasonable efforts to obtain your consent before contacting a third party for this purpose. We collect your personal data when you interact with our employees and authorized representatives through our various business units, branches, social media, and other electronic channels. This may include:
· Basic personal information (e.g. name, date of birth, gender, civil status and citizenship, documents like government ID details); · Your contact details (e.g. home address, mobile and telephone numbers); · Education, employment, and business details; · Specimen signatures; · CCTV images when visiting our offices and/or using our other facilities; · Financial information (e.g. income, expenses, balances, investments, tax, insurance, financial and transaction history); · Business, assets, and credit information;
Uses Uses of your Personal Data for the following purposes: Process applications and transactions for loans and deposits;
To respond to queries, requests, and complaints;
To conduct studies and researches to develop new or improve our existing products and services;
To send you billings, notices, statements;
To perform profile analysis, modeling, and analytics to better understand needs, preferences, and market trends;
To determine the effectiveness and sufficiency of our marketing efforts and initiatives;
To reach out to you regarding products and services information, including offers, promotions, discounts, rewards;
To perform certain protective safeguards against improper use or abuse of our products and services including fraud prevention;
To comply with our operational, audit, administrative, credit and risk management processes, policies and procedures, the BSP rules and regulations, legal and regulatory requirements of government regulators, judicial, supervisory bodies, tax authorities or courts of competent jurisdiction;
To comply with applicable laws of the Philippines and those of other jurisdictions including the laws on the prevention of money laundering (Anti-Money Laundering Act) and the implementation of know your customer and screening checks;
To comply with legal and regulatory requirements like submission of data to credit bureaus, credit information companies, the Credit Information Corporation (CIC) (according to RA No. 9510 and its implementing rules and regulations) responding to court orders and other instructions and requests from any local or foreign authorities including regulatory, governmental, tax and law enforcement authorities or other similar authorities;
Perform other such activities permitted by law or with your consent.
Companies providing services relating to insurance;
Relevant government regulators, government ministries, exchange, statutory boards or authorities or law enforcement agencies who have jurisdiction over CBI or any Company or any transaction entered into by you, such as the BSP, SEC, BIR;
We may also engage third parties to assist us to operate our business. These include support in:
Storage Your Personal information will be stored by CBI through the period of your deposit account, loans, investments, and/or till the expiration of the retention limit set by CBI, et al standards, industry standards, laws and regulations from account closure and the set term until destruction, disposal or anonymization of records, unless withdrawn in writing or withheld due to changes in the information provided by you.
Access and Correction You can access your personal information kept by us. If you believe that the personal information we have about you is inaccurate, out of date, or incomplete, you should contact us. (see ‘Contacts below).
We will update your inaccurate personal information, out of date, or incomplete. In some cases, we may request you provide us with supporting documentation to amend the personal information we have about you.
Security We will be responsible to keep the personal information that we have about you secure and to ensure that it is protected from loss, unauthorized access, use, modification, or disclosure.
Your personal information is stored within secure systems that are protected in controlled facilities. Our employees and authorized agents are obliged to keep the confidentiality of any personal information that we have.
For any concerns, please go to your branch of account or contact us at (086) 212-5056 or email firstname.lastname@example.org Cantilan Bank is regulated by the Bangko Sentral ng Pilipinas with contact number (632) 8708-7087. Cantilan Bank is a proud member of BancNet.